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Cancellation Policy

Cancelling a Reservation

You may cancel your room reservation, without incurring a Cancellation Fee. Up to 5 days before the arrival date

Cancellation Fee:

When making a reservation:

  • Provide your Credit/Debit Card details by phone or use our online booking system on our website. The card will not be charged unless:
  • You cancel less than five days before the arrival date, in which case the price of the first night per reserved room, will be debited from the card.

You cancel on the day of arrival, or a “no show”, or your stay is curtailed early, the full price of the booking will be debited from the card.
Cancellation Fees will be waived if:

  • We are closed due to any circumstances posing a health or safety risk.
  • We are ill and cannot host your stay.
  • We are closed by any regulatory authority.
  • In any of those circumstances we would inform you at the earliest opportunity
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